Terms of Service

For the purposes of these Terms:

• ContractsInfo, we, our, or us refers to PROSPEX NETWORK PRIVATE LIMITED, the owner and operator of the ContractsInfo website and its related products and services.
• Website refers to the ContractsInfo website, including its webpages, downloadable content, customer access areas, and related digital services.
• Customer, User, you, or your refers to any individual, company, organisation, institution, government entity, or authorised representative accessing the Website or purchasing or using ContractsInfo products or services.
• Products refers to the digital databases, procurement intelligence datasets, government contract award data, tender data, supplier intelligence, company information, market intelligence reports, downloadable files, custom research, APIs, subscriptions, and related services offered by ContractsInfo.
• Data means information, records, datasets, reports, files, documents, metadata, analytics, research, and related content supplied or made available by ContractsInfo.
• Order means a purchase, subscription, quotation, proposal, order form, or other transaction accepted by ContractsInfo for the supply of Products or services.

ContractsInfo provides business intelligence and procurement intelligence solutions designed to help organisations research government procurement markets, analyse suppliers, identify contract opportunities, monitor contract awards, evaluate procurement activity, and support commercial decision-making.

Products may include information relating to government contracts, tenders, contract awards, vendors, suppliers, agencies, procurement activity, spending, and related commercial intelligence.

ContractsInfo products are intended primarily for businesses, sales teams, procurement professionals, consultants, market researchers, investors, government suppliers, and other professional and commercial users.

ContractsInfo does not represent any government agency and is not affiliated with any public procurement authority unless expressly stated.

These Terms apply to every visitor, customer, subscriber, and user of the ContractsInfo Website and services.

By accessing the Website or purchasing or using our Products, you agree that:

• you are legally authorised to enter into a binding agreement;
• the information you provide to ContractsInfo is accurate and complete;
• you will use our Products only for lawful purposes;
• you will comply with all applicable laws and regulations governing your use of the Products;
• you will comply with the licence and redistribution restrictions described in these Terms; and
• you will not use the Products in a manner that infringes the rights of ContractsInfo or any third party.

If you purchase Products on behalf of a company or organisation, you confirm that you have authority to bind that organisation to these Terms.

ContractsInfo Products are intended for business and professional use.

By purchasing or using our Products, you represent that:

• you are at least 18 years of age;
• you have the legal capacity to enter into a binding commercial agreement;
• you are authorised to purchase or use business intelligence Products on behalf of your organisation, where applicable; and
• you will use the information responsibly and lawfully.

ContractsInfo may provide digital information Products including, but not limited to:

• Government contract award databases
• Government tender databases
• Procurement intelligence databases
• Supplier and vendor intelligence databases
• Government agency intelligence
• Procurement spending intelligence
• Contract and award research
• Custom data research
• Custom database development
• Enterprise data solutions
• Market and procurement intelligence
• Other business intelligence Products introduced from time to time

Products may be delivered through:

• downloadable files;
• spreadsheets;
• CSV files;
• Excel databases;
• secure download links;
• cloud-based file sharing;
• customer access areas;
• APIs, where applicable;
• customised reports; or
• email delivery.

Product specifications, data fields, coverage, delivery methods, update frequency, and other characteristics may vary depending on the Product purchased.

The applicable Product description, quotation, proposal, or Order may contain additional specifications that apply to that particular purchase.

Orders may be placed through the ContractsInfo Website, authorised representatives, or approved sales channels.

Payments may be processed through Razorpay and other authorised payment providers.

ContractsInfo does not store customers' complete payment card information where payment processing is handled by third-party payment providers.

An Order becomes confirmed after:

• successful payment authorisation;
• payment verification where required; and
• acceptance of the Order by ContractsInfo.

ContractsInfo reserves the right to reject, suspend, or cancel an Order where:

• payment cannot be verified;
• fraudulent or unlawful activity is suspected;
• a pricing or product description error has occurred;
• Product availability changes;
• fulfilment becomes commercially or technically impracticable; or
• legal or regulatory requirements prevent fulfilment.

Applicable taxes, duties, GST, VAT, or other statutory charges may be added where required by applicable law.

ContractsInfo primarily supplies digital Products.

Products may be delivered through:

• secure email;
• downloadable links;
• cloud storage;
• customer access areas;
• API credentials, where applicable; or
• other digital delivery methods communicated at the time of purchase.

Estimated delivery times may vary depending on:

• Product type;
• customisation requirements;
• data preparation;
• verification processes;
• order volume; and
• technical or operational requirements.

Any delivery timeline communicated before purchase is an estimate unless expressly stated otherwise in writing.

Customers are responsible for providing accurate delivery and account information and for maintaining access to the email address or account used for delivery.

Upon successful purchase and payment, ContractsInfo grants the customer a limited, non-exclusive, non-transferable, revocable licence to access and use the purchased Data for the customer's internal business purposes, subject to these Terms and any Product-specific terms agreed in writing.

The licence applies only to the Data, fields, records, files, reports, or other materials included in the purchased Product.

Purchasing a Product does not transfer ownership of:

• the underlying Data;
• any database or database compilation;
• data selection or organisation;
• formatting or structure;
• research methodology;
• software or technology;
• intellectual property; or
• any other proprietary rights belonging to ContractsInfo or its licensors.

Permitted internal business uses may include:

• market research;
• supplier research;
• procurement analysis;
• government contracting research;
• opportunity identification;
• commercial intelligence;
• internal business planning;
• strategic decision-making;
• investment research;
• competitive analysis; and
• other legitimate internal business activities consistent with the purchased Product.

The customer may allow its employees and authorised personnel to access the purchased Data where such access is necessary for the customer's permitted internal business use.

The customer remains responsible for ensuring that its employees, contractors, and authorised users comply with these Terms.

Customers are responsible for ensuring that their use of ContractsInfo Products complies with all applicable laws, regulations, contractual obligations, and industry requirements.

Customers agree to:

• use purchased Data only for lawful purposes;
• comply with applicable privacy and data protection requirements;
• comply with applicable marketing and communications laws;
• maintain reasonable security measures when storing or processing purchased Data;
• restrict access to authorised personnel;
• ensure that employees, contractors, and authorised users comply with these Terms;
• independently assess whether a particular use of the Data is lawful in the applicable jurisdiction; and
• use the information responsibly.

Customers remain responsible for their own legal and regulatory obligations when incorporating ContractsInfo Data into their business processes.

Where customers provide information, files, databases, contact records, or other content to ContractsInfo, customers represent that they have the rights, permissions, and authority necessary for ContractsInfo to receive, store, use, and process that information for the requested service. Customers must not provide information that they are prohibited from disclosing or that would require ContractsInfo to perform an unlawful activity.

B2B Data and Professional Contact Information

Some ContractsInfo Products may contain professional or business-related contact information, including names, job titles, business email addresses, business telephone numbers, employer information, professional profiles, company information, and related business attributes. The inclusion of such information in a Product does not constitute a representation that the information may be used for every purpose, by every recipient, or in every jurisdiction without additional requirements.

Customers are solely responsible for determining whether their intended collection, use, storage, enrichment, transfer, disclosure, marketing, profiling, or other processing of the Data is lawful in the applicable jurisdiction and circumstances. Where required by applicable law, customers must establish and document an appropriate legal basis, provide required notices, obtain required consent or authorisation, honour objections and opt-out requests, maintain suppression lists, and comply with applicable email, telephone, text-message, telemarketing, direct-marketing, privacy, data-protection, consumer-protection, and electronic-communications requirements.

Customers must not use ContractsInfo Data to:

• send unlawful, deceptive, fraudulent, abusive, harassing, or misleading communications;
• conceal or misrepresent the identity or purpose of the sender;
• circumvent unsubscribe, suppression, consent, objection, do-not-contact, or other legally required restrictions;
• create or support unlawful surveillance or monitoring;
• engage in unlawful discrimination;
• make decisions about individuals for employment, housing, credit, insurance, healthcare, education, eligibility, or other regulated purposes where prohibited or restricted by applicable law; or
• otherwise violate these Terms or applicable law.

Customers remain responsible for their own downstream processing and communications and for responding to requests or complaints arising from their use of the Data. ContractsInfo may restrict, suspend, or terminate access where it reasonably believes the Data is being used in violation of these Terms, applicable law, or the rights of individuals or third parties.

Unless ContractsInfo has provided prior written permission, customers may not:

• sell or resell purchased databases or datasets;
• sublicense, lease, rent, or otherwise commercialise purchased Data;
• redistribute purchased Data to external parties;
• provide purchased Data or database access to clients, partners, vendors, affiliates, subsidiaries, contractors, or unrelated third parties;
• publish substantial portions of purchased Data on public websites, repositories, platforms, or other publicly accessible systems;
• incorporate substantial portions of purchased Data into another database, dataset, product, or commercial service;
• create a competing database or commercial data product using ContractsInfo Data;
• systematically reproduce, copy, scrape, harvest, or extract ContractsInfo's proprietary compilations;
• remove copyright notices, proprietary notices, or identifiers;
• use automated systems to reproduce or distribute purchased content; or
• use the Data for unlawful, deceptive, fraudulent, discriminatory, or misleading purposes.

Internal access by authorised employees of the purchasing organisation is permitted where it is necessary for the customer's licensed internal business use.

Any client-facing use, external distribution, resale, sublicensing, commercial reuse, or other use outside the licence scope requires prior written approval from ContractsInfo.

Unauthorised redistribution, resale, sublicensing, or commercial exploitation may result in suspension or termination of access and may give rise to legal remedies available under applicable law.

All content available through ContractsInfo, including but not limited to databases, research, software, documentation, Website content, graphics, text, layouts, product descriptions, reports, methodologies, compilations, trademarks, logos, and branding, remains the property of PROSPEX NETWORK PRIVATE LIMITED or the applicable third-party rights holder.

Nothing in these Terms transfers ownership of ContractsInfo intellectual property to the customer.

Except for the limited licence expressly granted under these Terms, customers may not reproduce, modify, distribute, publicly display, create derivative works from, or commercially exploit ContractsInfo intellectual property without prior written permission.

ContractsInfo compiles and organises information from a range of sources that may include public records, government procurement sources, business information sources, customer-provided information, and other relevant data channels.

ContractsInfo makes reasonable efforts to maintain the quality, accuracy, relevance, and currency of the information supplied through its Products.

However, procurement records, company information, contract information, supplier details, and other business Data may change over time. Information obtained from third-party or public sources may also contain errors, omissions, delays, or inconsistencies.

Accordingly, ContractsInfo does not warrant or guarantee that all Data will always be:

• complete;
• accurate;
• current;
• error-free;
• uninterrupted; or
• suitable for a particular purpose.

Unless expressly stated otherwise in writing, Products are provided for research, informational, and business intelligence purposes.

Customers are responsible for independently reviewing and validating information before relying on it for commercial, legal, financial, procurement, compliance, investment, or other material decisions.

ContractsInfo does not provide legal, financial, tax, investment, procurement, or other professional advice through its Data Products.

ContractsInfo may rely on information supplied by public authorities, third-party sources, data providers, and other information channels.

The availability, format, frequency, and completeness of information may therefore vary.

ContractsInfo may update, modify, add, remove, or discontinue portions of a Product where reasonably necessary due to source availability, technical requirements, legal requirements, operational changes, or improvements to the service.

Where a specific Product includes a stated update frequency or coverage commitment, that commitment will be determined by the applicable Product description or Order.

The purchase of a ContractsInfo Product grants a licence to use the Product within the scope expressly permitted by these Terms. It does not constitute a sale or transfer of ownership of the underlying database or compilation.

Customers may retain downloaded copies for their permitted internal business use, provided that such copies remain subject to these Terms.

Customers must not use purchased Data in a way that effectively makes the ContractsInfo Product available as a substitute data service for another organisation or third party.

Any broader rights must be agreed in writing before such use occurs.

Due to the digital nature of ContractsInfo Products, refunds may be limited once a Product has been delivered, downloaded, accessed, or otherwise made available to the customer.

Customers should review the applicable Product description, fields, coverage, specifications, delivery format, and other available information before completing a purchase.

Refunds may be considered in circumstances including:

• duplicate payment for the same Order;
• successful payment where the purchased Product was not delivered;
• a technical issue attributable to ContractsInfo that prevents access to the purchased Product and cannot reasonably be resolved;
• ContractsInfo being unable to fulfil the purchased Product; or
• another circumstance reviewed and approved by ContractsInfo.

Refund requests should be submitted promptly after the relevant issue is identified and should include the Order or transaction details necessary for review.

Refund eligibility is determined on a case-by-case basis, subject to applicable law and the circumstances of the Order.

Where a Product has already been delivered or accessed, ContractsInfo may determine that a refund is unavailable, except where a refund is required by applicable law or expressly agreed in writing.

Approved refunds will generally be processed through the original payment method and may be subject to the processing timelines of the applicable payment provider.

If a transaction is reversed, charged back, cancelled, or refunded after delivery of a Product, ContractsInfo may suspend or terminate the applicable licence and require the customer to stop using and, where appropriate, delete or return the affected Product or Data, subject to applicable law and any written agreement.

For refund-related enquiries, customers may contact:

Email: enquiry@contractsinfo.com

ContractsInfo provides business intelligence and procurement information Products to support research, analysis, and commercial decision-making.

Customers acknowledge that decisions made using purchased Data remain their responsibility.

To the maximum extent permitted by applicable law, ContractsInfo shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses or damages, including:

• loss of profits;
• loss of revenue;
• loss of business opportunities;
• loss of anticipated savings;
• loss of goodwill;
• business interruption;
• operational disruption;
• loss of data; or
• other indirect commercial losses.

ContractsInfo shall also not be liable for losses arising from:

• reliance on the accuracy, completeness, or currency of purchased Data;
• business, procurement, investment, sales, compliance, or other decisions made using the Data;
• unauthorised use of the Data by the customer or a third party;
• the customer's failure to independently verify information;
• the customer's breach of these Terms; or
• circumstances beyond ContractsInfo's reasonable control.

To the maximum extent permitted by applicable law, PROSPEX NETWORK PRIVATE LIMITED's total aggregate liability arising out of or relating to a particular Product or service shall not exceed the amount actually paid by the customer for the specific Product or service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

Customers agree to indemnify and hold harmless PROSPEX NETWORK PRIVATE LIMITED, its affiliates, employees, representatives, and authorised service providers from claims, damages, liabilities, losses, and reasonable expenses arising from:

• the customer's misuse of purchased Data;
• violation of these Terms;
• breach of applicable law or regulation;
• unauthorised redistribution, resale, or commercial exploitation of Data;
• infringement of third-party rights caused by the customer's use of the Products; or
• acts or omissions of the customer's employees, contractors, or authorised users.

Each party agrees to protect confidential information received from the other party in connection with business dealings.

Confidential information may include:

• commercial discussions;
• pricing information;
• custom research requirements;
• account information;
• non-public business information; and
• other information reasonably understood to be confidential.

Confidential information must not be disclosed to third parties except where disclosure is authorised by the other party, required by law, or necessary for legitimate professional or service-provider purposes subject to appropriate confidentiality obligations.

ContractsInfo may suspend or terminate a customer's access to Products where the customer:

• materially breaches these Terms;
• engages in unauthorised redistribution or resale;
• uses the Products unlawfully;
• attempts to compromise the security or integrity of ContractsInfo systems;
• fails to make required payments; or
• engages in fraudulent or abusive activity.

Upon termination of the applicable licence, the customer must stop using the Products except where continued use is expressly permitted under a separate written agreement.

Termination does not affect rights or obligations that accrued before termination or provisions that are intended to survive termination, including intellectual property, confidentiality, indemnification, limitation of liability, and dispute-related provisions.

These Terms shall be governed by and interpreted in accordance with the laws applicable to PROSPEX NETWORK PRIVATE LIMITED and its registered office in India, without regard to conflict-of-law principles.

The parties will first attempt to resolve disputes through good-faith discussions.

If a dispute cannot be resolved informally, it shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered office of PROSPEX NETWORK PRIVATE LIMITED, subject to applicable law.

ContractsInfo may act as a data provider, licensor, database operator, aggregator, researcher, publisher, or other role depending on the Product, source of information, and applicable law. Information supplied through ContractsInfo Products may be obtained from public records, government sources, publicly accessible business information, licensed third-party sources, research activities, customer-provided information, and other relevant sources.

ContractsInfo does not control independent third-party sources and is not responsible for changes, removals, restrictions, inaccuracies, or discontinuation of information by those sources after collection. Where ContractsInfo processes personal data solely on behalf of a customer as a processor, service provider, or equivalent role, the parties may enter into separate data-processing terms where required by applicable law.

Nothing in an Order or Product description transfers to the customer any legal responsibility that applicable law places on the customer for the customer's own use or processing of the Data.

ContractsInfo does not guarantee that use of its Products will result in sales, contracts, tenders, procurement opportunities, appointments, customers, revenue, savings, successful campaigns, or any other commercial outcome. Customers remain responsible for evaluating the suitability of the Data for their intended use and for decisions made using the Data.

ContractsInfo will not be responsible for delay, interruption, or failure to perform caused by events beyond its reasonable control, including failures or interruptions affecting public authorities, data sources, telecommunications, internet infrastructure, hosting services, payment providers, utilities, cyber incidents not caused by ContractsInfo's failure to maintain reasonable safeguards, natural disasters, governmental actions, labour disruptions, or other events that could not reasonably have been prevented or avoided. ContractsInfo will take reasonable steps to restore affected services where practicable.

ContractsInfo may update these Terms of Service from time to time to reflect:

• changes in Products or services;
• changes in applicable legal requirements;
• improvements to privacy and security practices;
• changes in business operations; or
• other legitimate operational requirements.

Any updated version will be published on this page with a revised Effective Date and Last Updated date where appropriate.

The version applicable to a particular Order may also depend on the terms presented and accepted at the time of purchase.

For questions, concerns, refund requests, licensing enquiries, or other requests concerning these Terms of Service or the ContractsInfo services, please contact:

These Terms of Service, together with any applicable Product-specific terms, Order, quotation, proposal, or written agreement, represent the understanding between ContractsInfo and the customer concerning the relevant Products and services.

Where a separately signed written agreement expressly conflicts with these Terms, the applicable signed agreement will govern to the extent of the conflict.

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.

The remaining provisions shall continue in full force and effect.

Failure by ContractsInfo to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision or any other provision in the future.

Customers may not transfer or assign their rights or obligations under these Terms without prior written approval from ContractsInfo.

ContractsInfo may assign or transfer its rights and obligations as part of a merger, acquisition, restructuring, sale of business, or other legitimate corporate transaction, subject to applicable law.