Privacy Policy

PROSPEX NETWORK PRIVATE LIMITED, operating the ContractsInfo website and services, respects customer privacy and is committed to protecting personal information collected through its Website, communications, enquiries, purchases, and business transactions.

This Privacy Policy explains how information may be collected, used, stored, disclosed, and protected when customers and Website visitors interact with ContractsInfo.

Depending on how you interact with ContractsInfo, we may collect:

Information Provided by Customers

This may include:

• name;
• company name;
• job title;
• business email address;
• phone number;
• billing information;
• communication preferences;
• enquiry details;
• order information; and
• information submitted through Website forms.

Payment Information

Payments may be processed through authorised third-party payment providers. ContractsInfo does not store complete payment card details where payment processing is handled by a third-party payment provider.

Payment providers may collect and process payment-related information in accordance with their own privacy policies, terms, and security practices.

Website Usage Information

We may collect technical and usage information such as:

• IP address;
• browser type;
• device information;
• pages visited;
• Website interaction data;
• referring pages;
• cookies; and
• similar technologies.

The categories of personal information collected, the purposes for which they are used, the categories of recipients, and applicable retention practices are described in this Policy and may be supplemented by notices presented at the point of collection where required by law.

Business and Professional Contact Information

Depending on the Product and the circumstances of processing, ContractsInfo may process professional or business-related information such as names, job titles, business email addresses, business telephone numbers, employer information, professional profiles, company information, and related business attributes. This information may be obtained directly from individuals or customers and from other sources such as public records, government sources, company websites, business directories, professional publications, licensed data providers, research sources, and other third parties, subject to applicable law.

The presence of such information in a ContractsInfo Product does not mean that the information may be used for every purpose or in every jurisdiction. Customers are responsible for complying with applicable privacy, marketing, communications, and data-protection requirements when using purchased Data.

ContractsInfo may use collected information to:

• process customer Orders;
• deliver purchased Products;
• respond to enquiries;
• provide customer support;
• communicate product and service updates;
• maintain customer and transaction records;
• improve Website functionality;
• understand customer requirements;
• improve Products and services;
• manage business operations;
• prevent fraud or misuse; and
• comply with legal and regulatory obligations.

We do not sell or disclose customer account information for unrelated third-party purposes.

Where required by applicable law, ContractsInfo may use personal information only on an appropriate lawful basis, which may include consent, performance of a contract, compliance with a legal obligation, legitimate interests, or another lawful basis recognised by applicable law. Where processing is based on legitimate interests, ContractsInfo may consider the purpose of the processing, the reasonable expectations of individuals, and the applicable rights and safeguards.

ContractsInfo may use trusted third-party service providers to support business operations, including:

• payment processors;
• hosting providers;
• analytics providers;
• email communication services;
• customer support tools; and
• other operational service providers.

Such providers may receive information necessary to perform their services and are expected to maintain appropriate security and confidentiality measures.

ContractsInfo may share information with providers that help deliver, host, secure, analyse, support, or otherwise operate the Website and services. Where required, ContractsInfo may also disclose information to professional advisers, auditors, insurers, regulators, courts, law-enforcement authorities, or other parties where necessary to comply with law, protect rights, prevent fraud, enforce agreements, or respond to lawful requests.

ContractsInfo Products are generally intended for professional and business use and are not designed to intentionally collect sensitive personal information unless a particular Product or service expressly provides for such processing and it is permitted by applicable law. Where sensitive personal information is identified in information received by ContractsInfo, ContractsInfo may restrict, suppress, remove, or otherwise handle that information in accordance with applicable law and its contractual obligations.

ContractsInfo may use cookies and similar technologies to:

• improve Website performance;
• understand Website usage;
• analyse traffic;
• remember preferences;
• improve user experience; and
• support Website functionality.

Users may control certain cookie preferences through their browser settings.

Where required by applicable law, ContractsInfo may seek consent before placing or accessing non-essential cookies or similar technologies, and may provide a mechanism for users to manage those preferences.

ContractsInfo may use standard analytics or tracking technologies from time to time to understand how the Website is used and improve its services.

ContractsInfo takes reasonable technical and organisational measures to protect information collected through its Website, customer interactions, and business operations.

Security measures may include:

• access controls;
• secure storage practices;
• restricted access to customer information;
• monitoring of systems and services; and
• safeguards when transferring information.

However, no method of electronic transmission, digital communication, or electronic storage can be guaranteed to be completely secure.

Customers are also responsible for maintaining appropriate security over their accounts, credentials, downloaded Products, and devices.

Security Incidents

ContractsInfo maintains reasonable procedures designed to identify, assess, contain, investigate, and respond to suspected or confirmed security incidents involving personal information. Where notification is required by applicable law, ContractsInfo will provide required notifications to affected parties, regulators, customers, or other competent authorities within the applicable period and in accordance with applicable requirements, subject to lawful exceptions.

ContractsInfo retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• fulfilling customer Orders;
• maintaining transaction records;
• providing customer support;
• meeting legal, accounting, and regulatory requirements;
• resolving disputes; and
• enforcing agreements.

Retention periods may vary depending on the nature of the information, business requirements, and applicable legal obligations.

When information is no longer required, ContractsInfo may securely delete, anonymise, or otherwise dispose of it in accordance with applicable practices.

ContractsInfo may serve customers located in different countries and may process business information across jurisdictions.

Where personal information is transferred across borders, ContractsInfo will take reasonable steps to handle such transfers in accordance with applicable privacy and data protection requirements.

Customers are responsible for ensuring that their use of purchased Data complies with privacy, marketing, communications, and data protection requirements applicable to their own activities and location.

Depending on your location and applicable law, you may have rights regarding personal information held by ContractsInfo.

These may include the right to:

• request access to personal information;
• request correction of inaccurate information;
• request deletion where applicable;
• request restriction of certain processing activities;
• object to certain processing activities; and
• withdraw consent where processing is based on consent.

To submit a privacy-related request, contact ContractsInfo using the contact details provided below.

ContractsInfo may request reasonable information to verify the identity of the requester before processing certain requests.

Where applicable law provides additional rights, individuals may also request portability, object to certain processing, appeal a privacy-rights decision, or opt out of the sale or sharing of personal information or certain targeted-advertising activities. The availability and scope of these rights depend on the applicable law and circumstances.

Where ContractsInfo provides a commercial Data Product to a customer, the customer may also have independent obligations concerning its own downstream processing, including marketing, enrichment, profiling, retention, security, and responding to requests from individuals.

If an individual believes that information contained in a ContractsInfo Product is inaccurate, outdated, or should no longer be processed, they may contact ContractsInfo using the details in this Policy. ContractsInfo may verify the request and may correct, suppress, restrict, or remove information where appropriate and legally permitted.

ContractsInfo may send business-related communications concerning:

• product updates;
• new databases or services;
• relevant industry information;
• account-related notifications;
• enquiries and requested information; and
• other communications permitted by applicable law.

Recipients may unsubscribe from marketing communications using the unsubscribe option included in applicable emails or by contacting ContractsInfo directly.

Where marketing communications involve personal information, ContractsInfo will handle applicable consent, objection, unsubscribe, and suppression requirements in accordance with applicable law. Recipients may withdraw consent or object to direct marketing where those rights apply.

The ContractsInfo Website may contain links to third-party websites, resources, or services.

These third-party websites operate independently and may have their own privacy policies and terms.

ContractsInfo is not responsible for the content, security practices, privacy practices, or availability of third-party websites.

Users should review the relevant third-party policies before providing information or using those services.

ContractsInfo Products and services are designed for businesses and professional users.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that information has been collected from a child in circumstances where it should not have been, please contact us so that the matter can be reviewed and appropriate action can be taken.

Depending on the activity and applicable law, ContractsInfo may act as a controller, data fiduciary, business, service provider, processor, or equivalent role. Where ContractsInfo processes personal information solely on behalf of a customer, the parties may enter into separate data-processing terms where required by applicable law.

A customer using ContractsInfo Data for its own marketing, analytics, enrichment, profiling, or other purposes remains responsible for the customer's own processing decisions, notices, lawful basis, security, retention, and rights obligations.

ContractsInfo takes reasonable steps appropriate to its Products to maintain data quality and may periodically review, update, correct, suppress, or remove records. Because business and professional information can change, ContractsInfo cannot guarantee that every record will remain current or accurate at all times.

Individuals may contact ContractsInfo to request correction, deletion, access, restriction, objection, portability, withdrawal of consent, or suppression of personal information where and to the extent those rights are available under applicable law. ContractsInfo may request reasonable information to verify the identity and authority of a requester.

A suppression record may be retained in limited form where necessary to ensure that an opt-out or objection continues to be respected, prevent repeated processing, document compliance, resolve disputes, or comply with legal obligations.

Privacy rights and obligations vary by jurisdiction. Where a privacy law applies to ContractsInfo or to a particular processing activity, ContractsInfo will provide the disclosures and honour the rights required by that law, subject to applicable exceptions and limitations.

Depending on the applicable law, rights may include access or know-about rights, correction, deletion, restriction, objection, portability, withdrawal of consent, appeal rights, and rights concerning sale, sharing, targeted advertising, profiling, or certain automated decision-making.

ContractsInfo does not sell or disclose customer account information for unrelated third-party purposes. This statement concerns information provided to ContractsInfo by customers in the context of customer relationships and does not prevent ContractsInfo from providing or licensing commercial Data Products under separate commercial terms.

Where personal information is transferred across borders, ContractsInfo will take reasonable steps, where required by applicable law, to use an appropriate transfer mechanism or other safeguard and to provide information about that mechanism where required.

Individuals may contact ContractsInfo with questions, complaints, or concerns about the handling of their personal information using the contact details in this Policy. Where applicable law provides a right to lodge a complaint with a competent privacy or data-protection supervisory authority, individuals may exercise that right in accordance with the law applicable to them.

ContractsInfo may update this Privacy Policy from time to time to reflect:

• changes in Products or services;
• changes in applicable legal requirements;
• improvements to privacy and security practices;
• changes in business operations; or
• other legitimate operational requirements.

Any updated version will be published on this page with a revised Effective Date and Last Updated date where appropriate.

For questions, concerns, or privacy-related requests concerning this Privacy Policy or the ContractsInfo services, please contact: