ContractsInfo Terms & Conditions and Privacy Policy

For the purposes of this document:

• ContractsInfo, we, our, us refers to Prospex Network Pvt Ltd, the owner and operator of the ContractsInfo website and its related products and services.
• Website refers to the ContractsInfo website, including all webpages, downloadable content, customer portals, and related digital platforms.
• Customer, User, You, Your refers to any individual, company, organisation, institution, government entity, or representative accessing the website or purchasing our products or services.
• Products refers to all digital databases, procurement intelligence datasets, government contract award data, tender data, supplier intelligence, company information, market intelligence reports, downloadable files, custom research, APIs, data subscriptions, and related services offered by ContractsInfo.
• Data means all information, records, datasets, reports, files, documents, metadata, analytics, research, and related content supplied by ContractsInfo.

ContractsInfo provides business intelligence and procurement intelligence solutions that help organisations research government procurement markets, analyse suppliers, identify contract opportunities, monitor contract awards, evaluate procurement activity, and support commercial decision-making.

Our products are designed for businesses, sales teams, procurement professionals, consultants, market researchers, investors, government suppliers, and other commercial organisations operating worldwide.

ContractsInfo does not represent any government agency and is not affiliated with any public procurement authority unless explicitly stated.

These Terms & Conditions apply to every visitor, customer, subscriber, and user of the ContractsInfo website and services. By using our website or purchasing our products, you agree that:

• you are legally authorised to enter into binding agreements;
• the information you provide is accurate and complete;
• you will use our products only for lawful business purposes;
• you will comply with all applicable laws and regulations governing your use of our products.

If you are purchasing on behalf of a company or organisation, you confirm that you have authority to bind that organisation to these Terms.

ContractsInfo products are intended for business and professional use. By purchasing our products, you represent that:

• you are at least 18 years of age;
• you possess the legal capacity to enter into commercial agreements;
• your organisation is authorised to purchase and use business intelligence products;
• you will use the purchased information responsibly and lawfully.

ContractsInfo provides digital information products, including but not limited to:

• Government contract award databases
• Government tender databases
• Procurement intelligence databases
• Supplier intelligence databases
• Government agency intelligence
• Procurement spending intelligence
• Market intelligence datasets
• Business research reports
• Custom data research
• Custom database development
• Enterprise data solutions
• Other business intelligence products introduced from time to time

Products may be delivered as: downloadable files; spreadsheet formats; CSV files; Excel databases; secure download links; cloud-based file sharing; API delivery (where applicable); customised reports; email delivery.

Product specifications, fields, delivery methods, update frequency, and coverage may vary depending on the purchased service.

Orders may be placed through the ContractsInfo website, authorised representatives, or approved sales channels. Payments are processed securely through Razorpay and other authorised payment providers. ContractsInfo does not store customers' complete payment card information.

Orders become confirmed only after:

• successful payment authorisation;
• payment verification where required;
• order acceptance by ContractsInfo.

We reserve the right to reject, suspend, or cancel any order where: payment cannot be verified; fraudulent activity is suspected; pricing errors occur; product availability changes; legal or regulatory requirements prevent fulfilment.

Applicable taxes, duties, GST, VAT, or other statutory charges may be added where required under applicable laws.

ContractsInfo supplies digital products only. Products are typically delivered through: secure email; downloadable links; encrypted cloud storage; customer portal access; API credentials (where applicable).

Estimated delivery times may vary depending upon: product type; customisation requirements; data preparation; verification processes; order volume.

Delivery timelines communicated before purchase are estimates and may vary under exceptional circumstances. Customers are responsible for ensuring that the correct delivery information has been provided.

Upon successful purchase, ContractsInfo grants the customer a limited, non-exclusive, non-transferable, revocable licence to use the purchased data for internal business purposes only.

Ownership of the database, underlying information, compilation, formatting, research methodology, structure, intellectual property, and associated rights remains exclusively with ContractsInfo. No ownership rights are transferred through the purchase of any product.

Customers may use purchased databases for legitimate business activities, including: market research; supplier research; sales prospecting; procurement analysis; government contracting research; opportunity identification; internal business planning; commercial intelligence; strategic decision-making; investment research; competitive analysis.

Customers remain solely responsible for ensuring their use of the information complies with all applicable privacy, marketing, anti-spam, procurement, competition, and data protection laws within their jurisdiction.

Except where expressly authorised in writing, customers may not:

• resell any database supplied by ContractsInfo;
• redistribute purchased data to third parties;
• publish, reproduce, or commercially exploit substantial portions of the database;
• provide purchased datasets to affiliates, subsidiaries, partners, contractors, or clients without written permission;
• create competing databases using ContractsInfo content;
• copy, scrape, harvest, reverse engineer, or systematically extract our proprietary compilations;
• remove copyright notices or proprietary identifiers;
• use our databases for unlawful, deceptive, fraudulent, discriminatory, or misleading purposes;
• use automated systems to reproduce or distribute purchased content.

Any unauthorised redistribution, resale, sublicensing, or commercial reuse constitutes a material breach of these Terms and may result in immediate termination of access, legal action, and claims for damages.

All content available through ContractsInfo, including but not limited to databases, research, software, documentation, website content, graphics, text, layouts, product descriptions, reports, methodologies, compilations, trademarks, logos, and branding, remains the exclusive intellectual property of Prospex Network Pvt Ltd or its respective licensors.

Nothing contained within these Terms grants ownership of any intellectual property rights except for the limited license expressly described above. Customers may not reproduce, modify, distribute, publicly display, create derivative works from, or commercially exploit ContractsInfo intellectual property without prior written consent.

ContractsInfo compiles and organises information from a range of sources that may include public records, business information sources, customer-provided information, and other relevant data channels.

We make reasonable efforts to maintain the quality, accuracy, and relevance of the information provided through our products. However, business information, procurement records, company details, and market data may change over time.

ContractsInfo does not guarantee that all information will always be complete, current, error-free, or suitable for every specific business decision. Customers are responsible for independently reviewing and validating information before making commercial, legal, financial, procurement, or business decisions.

Customers are responsible for ensuring that their use of ContractsInfo products complies with all applicable laws, regulations, and industry requirements. Customers agree to:

• use purchased data only for lawful business purposes;
• comply with applicable privacy, marketing, communications, and data protection regulations;
• maintain appropriate security measures when storing or processing purchased information;
• ensure that employees, contractors, or authorised users accessing the data follow these Terms;
• use the information responsibly and avoid any misuse that may harm individuals, organisations, or third parties.

Customers remain responsible for their own compliance obligations when using ContractsInfo data within their business operations.

ContractsInfo products are licensed for authorised internal business use only. The purchase of any database does not grant ownership of the underlying data or database compilation. Customers may not:

• sell or resell purchased databases;
• distribute purchased data to external parties;
• provide database access to clients, partners, vendors, or unrelated third parties;
• upload, publish, or share purchased datasets on public platforms;
• create competing products, databases, or commercial services using ContractsInfo data.

Any additional usage rights must be approved in writing by ContractsInfo before use.

Due to the digital nature of our products, refunds may be limited once database delivery has been completed or access has been provided. Customers should review product descriptions, available fields, coverage details, and specifications before completing a purchase.

Refund requests may be considered in situations including: duplicate payments; technical issues preventing delivery; failure to provide the purchased product; other circumstances reviewed and approved by ContractsInfo.

Refund eligibility and processing will be determined on a case-by-case basis. For refund-related queries, customers may contact:

ContractsInfo provides business intelligence and database products to support research, analysis, and decision-making. Customers acknowledge that business decisions based on purchased information remain their own responsibility.

To the maximum extent permitted by applicable law, ContractsInfo shall not be liable for: indirect losses; loss of business opportunities; loss of profits; operational disruptions; decisions made based on database information; damages resulting from misuse of purchased data.

ContractsInfo's total liability, where applicable, shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

Customers agree to indemnify and hold harmless ContractsInfo, its affiliates, employees, representatives, and partners from claims, damages, liabilities, or expenses arising from: misuse of purchased databases; violation of these Terms; breach of applicable laws or regulations; unauthorised redistribution or commercial exploitation of data; infringement of third-party rights through customer usage.

Both ContractsInfo and customers agree to protect confidential information received during business interactions. Confidential information may include: commercial discussions; pricing information; custom research requirements; account information; non-public business information.

Neither party shall disclose confidential information except where required by law or where authorised by the other party.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ContractsInfo is registered or principally established.

Any disputes arising from these Terms, products, or services shall first be attempted to be resolved through good-faith discussions between the parties. If the dispute cannot be resolved informally, it shall be submitted to the courts or other dispute resolution process having jurisdiction in that location.

ContractsInfo respects customer privacy and is committed to protecting personal information collected through our website, communications, and business transactions. This Privacy Policy explains how we collect, use, store, and protect information when customers interact with ContractsInfo.

Depending on how you interact with us, we may collect:

Information Provided by Customers — this may include: name; company name; job title; business email address; phone number; billing information; communication preferences; enquiry details; information submitted through forms.

Payment Information — payments may be processed through authorised third-party payment providers. ContractsInfo does not store complete payment card details. Payment providers may collect and process payment-related information according to their own privacy policies and security standards.

Website Usage Information — we may collect technical information, such as: IP address; browser type; device information; pages visited; website interaction data; cookies and similar technologies.

ContractsInfo may use collected information to: process customer orders; deliver purchased databases; respond to enquiries; provide customer support; communicate updates related to products and services; improve website functionality; understand customer requirements; maintain business records; comply with legal obligations.

We do not sell customer personal information.

ContractsInfo may use trusted third-party service providers to support business operations, including: payment processors; hosting providers; analytics providers; email communication services; customer support tools.

These providers receive only information necessary to perform their services and are expected to maintain appropriate security measures.

ContractsInfo may use cookies and similar technologies to: improve website performance; understand visitor behaviour; analyse website traffic; improve user experience.

Users may control cookie preferences through browser settings. We may use standard analytics or tracking tools from time to time to help us understand how the website is used.

ContractsInfo takes reasonable technical and organisational measures to protect information collected through our website, customer interactions, and business operations. Security measures may include: access controls to limit unauthorised access; secure storage practices; restricted access to customer information; monitoring of systems and services; appropriate safeguards when transferring information.

However, no method of online transmission, electronic storage, or digital communication can be guaranteed to be completely secure. Customers should also take appropriate measures to protect their account information and downloaded data.

ContractsInfo retains personal information only for as long as necessary for the purposes described in this Privacy Policy, including: fulfilling customer orders; maintaining transaction records; providing customer support; meeting legal, accounting, and regulatory requirements; resolving disputes and enforcing agreements.

The retention period may vary depending on the type of information, business requirements, and applicable legal obligations. When information is no longer required, ContractsInfo may securely delete, anonymise, or dispose of it according to applicable practices.

ContractsInfo serves customers globally and may receive enquiries or process information from individuals and organisations located in different countries. Where information is transferred across borders, ContractsInfo takes reasonable steps to ensure that such transfers are handled in accordance with applicable privacy and data protection requirements.

Customers are responsible for ensuring that their use of purchased databases complies with the privacy, marketing, and data protection laws applicable in their location.

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include the right to:

• request access to personal information we hold about you;
• request correction of inaccurate information;
• request deletion of personal information where applicable;
• request restriction of certain processing activities;
• object to specific uses of personal information;
• withdraw consent where processing is based on consent.

To make a privacy-related request, contact us using the details provided below. We may request verification of identity before processing certain requests to protect personal information from unauthorised access.

From time to time, ContractsInfo may send business-related communications regarding: product updates; new databases or services; relevant industry information; account-related notifications; responses to enquiries.

Recipients may unsubscribe from marketing communications by using the unsubscribe option included in emails or by contacting us directly.

The ContractsInfo website may contain links to third-party websites, resources, or services. These external websites operate independently and have their own privacy policies and terms.

ContractsInfo is not responsible for the content, security practices, or privacy practices of third-party websites. Customers are encouraged to review the policies of any external websites they access.

ContractsInfo products and services are designed for businesses and professional users. We do not knowingly collect personal information from children under the applicable legal age for accessing online services.

If you believe that information from a child has been collected unintentionally, please contact us so appropriate action can be taken.

ContractsInfo may update these Terms & Conditions and Privacy Policy from time to time to reflect: changes in our services; updates to legal requirements; improvements to privacy practices; changes in business operations.

Any updated version will be published on this page with the revised effective date. Continued use of our website or services after changes are published indicates acceptance of the updated terms.

If you have questions, concerns, or requests regarding these Terms & Conditions or Privacy Policy, please contact:

These Terms & Conditions and Privacy Policy represent the complete understanding between ContractsInfo and customers regarding the use of our website, products, and services. Any additional agreements, product-specific terms, or written arrangements between ContractsInfo and a customer shall continue to apply where applicable.

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain effective. The invalid provision shall be modified or interpreted to the extent necessary to make it enforceable while maintaining the original intent as closely as possible.

Failure by ContractsInfo to enforce any provision of these Terms & Conditions shall not be considered a waiver of our right to enforce that provision or any other provision in the future.

Customers may not transfer or assign their rights or obligations under these Terms & Conditions without prior written approval from ContractsInfo. ContractsInfo may assign or transfer its rights and obligations as part of business restructuring, acquisition, merger, or operational changes.